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Enterprise State Community College
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Office Administration

Awards Dual Enroll, AAS

Credit Hours 61

Campus Enterprise Campus, Online

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Office Administration

What is Office Administration, and what will I learn?

Office Administration is a wide range of duties that make up the functions of any office. Office administration workers may work as managers or administrative assistants. They study several different skills, including graphic design and information technology. Their primary task, however, is based in quality, customer service and organization skills. Office administrators may start in one position and gain promotions as their experience grows.

You can earn an associate degree or short-term certificate in office administration in Enterprise State’s Office Administration – Administrative Assistant/Office Management program. These credentials can enable you to work in bookkeeping, accounting, customer service, banking and educational settings.

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Jennifer Nelson

Department Chair

Email: jnelson@escc.edu

Phone: (334) 347-2623

Available Credentials & Pathways in Office Administration

Office Administration (AAS)

Office Administration involves the management and coordination of office tasks and procedures to ensure smooth operations within various types of organizations. Professionals in this field handle a range of administrative duties, including scheduling, correspondence, data management, and customer service.

Career Opportunities

After completing an associate degree or certificate program, graduates can pursue various positions in Alabama, including:

  1. Administrative Assistant: Supporting executives or departments by managing schedules, correspondence, and office operations.
  2. Office Manager: Overseeing office functions, including staff management, budgeting, and workflow organization.
  3. Receptionist: Serving as the first point of contact for visitors and callers, managing appointments, and handling inquiries.
  4. Customer Service Representative: Assisting customers with inquiries, complaints, and support, often in a business or retail setting.
  5. Data Entry Clerk: Entering and managing data for organizations, ensuring accuracy and compliance with data management practices.

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Course List

Office Administration (Certificate)

Office Administration involves the management and coordination of office tasks and procedures to ensure smooth operations within various types of organizations. Professionals in this field handle a range of administrative duties, including scheduling, correspondence, data management, and customer service.

Career Opportunities

After completing an associate degree or certificate program, graduates can pursue various positions in Alabama, including:

  1. Administrative Assistant: Supporting executives or departments by managing schedules, correspondence, and office operations.
  2. Office Manager: Overseeing office functions, including staff management, budgeting, and workflow organization.
  3. Receptionist: Serving as the first point of contact for visitors and callers, managing appointments, and handling inquiries.
  4. Customer Service Representative: Assisting customers with inquiries, complaints, and support, often in a business or retail setting.
  5. Data Entry Clerk: Entering and managing data for organizations, ensuring accuracy and compliance with data management practices.

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Course List

Certified Office Specialist (Short-Term Certificate)

A Certified Office Specialist is a professional who has demonstrated proficiency in office software applications and essential administrative skills. This certification indicates a solid understanding of tools commonly used in office environments, particularly those in the Microsoft Office Suite, such as Word, Excel, PowerPoint, and Outlook. Certified Office Specialists are equipped to handle a variety of administrative tasks, making them valuable assets in various organizational settings.

Career Opportunities

After completing a certification program, graduates can pursue various positions in Alabama, including:

  1. Administrative Assistant: Supporting executives or teams by managing schedules, correspondence, and general office tasks.
  2. Office Coordinator: Overseeing daily office operations, coordinating office supplies, and assisting in managing workflow.
  3. Data Entry Specialist: Entering and maintaining data for organizations, ensuring accuracy and timely processing.
  4. Customer Service Representative: Handling customer inquiries and support issues in various settings, such as retail or corporate offices.
  5. Executive Assistant: Providing high-level administrative support to senior executives, including managing complex schedules and communications.

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Course List

Strengths